Terms and Conditions of Use

By clicking on a internal link on this site (http://shop-fishmania.eu) is considered that the consumer had read and agreed to these "Terms and Conditions of use". Exceptions are links to this page.

Legal Information

The site http://shop-fishmania.eu is owned by BIS Fishing Ltd with registration number 200 986 004 and trading and management address 114 Nikola Mushanov Blvd. 1303 Sofia, Bulgaria.

Terms of Use

Prices for each item in this Site are in Bulgarian Lev and VAT included. The prices in Euro are converted from BGN at fixed rate set by the Bulgarian National Bank (1EUR = 1.95583BGN).
Each item has a description and characteristics aimed to help the customer to take informed choice.
The provided information is in Bulgarian, German and English. Some translations may be missing to preserve the meaning. The translations in Greek are for informational purpose only.
The examination of this site is completely free and available to everybody. By decision of the administrator of the website, visibility to users from certain countries may be limited or stopped.

Secure information and confidentially

The customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet.
For buying products from this Site registration is not required. However the customer is required to provide a minimum amount of personal data such as names, e-mail, phone number and invoicing and delivery postal address.
Third parties can obtain this information only for proper processing of the customers order. Personal data is not provided to third parties for the purpose of direct marketing and advertising.
All user data may be provided to law enforcement authorities by a formal request on their part.

Credit/debit card payments

For the customer safety we accept credit/debit card payaments from registered users only. If such payment is made from a "guest", his profile will be transfered to a "registered user profile".

Orders

Orders are accepted 24/7 and prepared for shipment as described in page http://shop-fishmania.eu/bg/content/1-delivery which is integral part of these General Terms and Conditions.
Orders received with incorrect or missing data are canceled.

Returns

Under Consumer Protection Act customers are entitled to return purchased goods without giving a reason within seven days of its receipt under the following conditions:
A) The product has not been used and is in undistorted commercial package (excluding transport packaging) and undamaged protective tape;
B) The product is accompanied by the original cash receipt and the invoice / delivery note.
B) The costs to / from the address of delivery are borne by the user.
Failure to comply with the above conditions will result refuse the return of the goods.
Returns of Wetsuits, boots, shoes, thermal underwear and socks can not be exercised.

Refunds

A) If the payment si made via bank transfer or by COD (Cash on Delivery), refunds are made to the customer’s bank account not later than 15 working days after the item re receipt.
B) If the payment is made by credit/debit card, refunds are made via back order to the same credit/debit card not later than 15 working days after the item re receipt.

Guarantee and after sale service

For all rods and reels we provide a guarantee of one year. The guarantee shall take effect on the date of receipt of the goods.
Returns for after sale service or changes of items with failure are accepted only with the original cash receipt and invoice / delivery note.
Changes are made not later than 30 working days and after receipt of authentication protocol from the manufacturer.
Shipment and returns fees are borne by the seller but only after written instructions. Failure to comply with the seller’s instruction for back shipment will be borne by de customer.
When the items are no longer produced the seller can offer to the customer related products of the same category or higher with additional surcharge.
Cash refunds are not allowed.
For all other products guarantee is granted only if the manufacturer has provided one.
More information can be found at http://shop-fishmania.eu/en/content/7-warranty which is integral part of these General Terms and Conditions.

Copyright

All information published in this side is owned by "BIS Fishing" LTD.
It is not allowed to copy text and embed images, clipart and other multimedia to other sites.
It is permitted to use social sharing buttons.
Allowed Owners of other sites are allowed linking to http://shop-fishmania.eu.
Copying and pasting the first paragraph of text from the site is allowed only with subsequent link "Read more". The address must be absolute and lead to the corresponding page in http://shop-fishmania.eu

Liability

“BIS Fishing” Ltd is not responsible for wrong translation or incorrect interpretation.
"BIS Fishing" Ltd is not liable for damages that may result from using products purchased from this Site to the user or third parties.
The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

Newsletter

We send our Newsletter only to registered users who have accepted the option during the registration.
The newsletter contains only information about products offered by the store.
Registered user may withdraw or enroll to receive the newsletter.

Feedback

Each user can place feedback, to ask questions, make suggestions and receive information. Feedback can be made to our e-mail addresses, on telephone number + 359-886-558-999 or through the contact form in the section "contacts".

These “Terms and Conditions of Use” are approved by the Board of “BIS Fishing” LTD. Last updated on 25/01/2018

If you disagree with these "Terms and Conditions" please do not use the Site http://shop-fishmania.eu or do not make orders through its online trading platform.